Accessibility, plainly.

Our commitment

HZN Wellness wants every visitor to be able to use this website, including people who rely on screen readers, keyboard navigation, magnification, voice control or reduced motion. This site was designed and built to the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA as its working standard.

What that means in practice

• Semantic page structure, headings and landmarks, so assistive technology can move through each page and skip straight to the main content.
• Every meaningful image described in text, and decorative images marked so screen readers pass over them.
• Text and button colors chosen to meet AA contrast ratios.
• Full keyboard operation, with a visible focus outline on every link, button and control.
• Forms with proper labels and clear, specific error messages.
• Captions or transcripts for any video we add.
• Respect for your device's reduced-motion setting: animations are turned off when you ask for less motion.
• Pinch-to-zoom is never disabled, and pages reflow to fit small screens and large text.

How we check

Before launch, and after significant updates, every page is scanned with an automated WCAG 2.1 AA checker (axe-core), and critical or serious issues are fixed before the site goes live. Automated tools catch many, but not all, barriers, so please tell us about anything that gets in your way.

The accessibility options panel

The round button in the corner of each page opens an optional panel where you can enlarge text, increase contrast, underline links, switch to a simpler font and pause motion. Your choices are saved in your own browser.

The panel is a convenience, not a substitute for accessible design, and it doesn't make the site accessible on its own. The site is built to work with the settings and assistive technology you already use, with or without the panel.

Limits, honestly

Standards, browsers and assistive technologies keep changing, and we may not get everything right the first time. Some parts of your experience with us run on systems we don't build or control, and they may not meet the same standard:

• the secure patient portal you reach from our Get started page or the “Sign in” links, including the health assessment, consent forms, payment pages and patient messaging, which is provided by a third-party electronic health record company;
• payment processors, pharmacy and shipping tracking pages; and
• documents or content supplied by others.

If something in one of those systems gets in your way, please tell us. We'll report it to the provider and help you complete what you need another way.

We don't claim perfection or legal compliance. We claim a standard, a process, and a fast response when something falls short.